Recently, Mr. Mario Zelayaz and his colleagues from a UK-based wholesale company visited Chongqing Kena Electromechanical Co., Ltd. for on-site inspection and bulk high-pressure washer procurement. As a professional wholesaler in the UK, the client focuses on the household car washing market and plans to purchase 300 sets of high-pressure washers to meet the growing demand of local retail and household customers.
The cooperation started with in-depth preliminary communication. The client first consulted the models, power specifications and wholesale prices of high-pressure washers through telephone. Our sales team promptly responded to the client’s needs, provided a detailed preliminary procurement plan, and introduced the advantages of our products in terms of quality, cost-effectiveness and after-sales service. After full communication, the client expressed a strong desire for on-site inspection to verify the factory’s production capacity and product quality, and our company quickly arranged a professional technical specialist to connect with them and confirm the inspection time.
On the day of the visit, our team warmly received Mr. Mario Zelayaz and his colleagues. The client first toured our production workshop, warehouse and quality inspection center, where they gained a comprehensive understanding of the entire assembly process of high-pressure washers, strict quality control standards, and scientific warehousing management system. Our team detailed the production strength, advanced production equipment and strict quality inspection procedures, which laid a solid foundation for the client’s trust in our products.
In the equipment display session, our technical specialist demonstrated various power models of high-pressure washers, including 100bar, 500bar and 1000bar, and focused on introducing the configuration and advantages of core components such as engines, control systems and heat dissipation systems. The client paid close attention to the performance of the products and put forward on-site performance test requirements. Our team immediately started 3kW, 5kW, 6kW and 9kW units for on-site operation. The client carefully observed the running stability, noise control effect and fuel consumption performance of the equipment, while our technical specialist recorded relevant data in real time and made detailed comparisons with the parameters of competing products, fully demonstrating the superior performance of Kaina’s high-pressure washers.
After in-depth communication and detailed confirmation on product specifications, prices and cooperation terms, both parties reached a consensus and clarified the key cooperation details:
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Payment terms: 30% deposit to be paid after signing the contract, and 70% balance to be paid before shipment.
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Delivery time: Complete production and shipment within 15 days after the contract is signed.
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Warranty period: 1 year or 1000 hours (whichever comes first).
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Liability for breach of contract: If delivery is delayed, a penalty of 0.1% of the total contract value per day will be paid; for quality problems, products will be unconditionally returned or replaced.
Subsequently, both parties formally signed the cooperation contract. Our company issued the official contract and invoice in a timely manner, and immediately arranged the production team to carry out customized production in accordance with the client’s requirements. After the production was completed and the strict quality inspection was passed, we promptly notified the client to arrange acceptance. The client sent professional technicians to the factory for on-site inspection, and after strict verification, the equipment was confirmed to fully meet the requirements of the contract.
Mr. Mario Zelayaz highly recognized the product quality, production efficiency and professional service of Kaina. He said that the on-site inspection made him more confident in the cooperation, and he looked forward to long-term and in-depth cooperation with Kaina in the field of high-pressure washers in the future.
Chongqing Kena Electromechanical Co., Ltd. has always adhered to the principle of "surviving by quality and developing by reputation", and is committed to providing high-quality, cost-effective high-pressure washers, generators and other electromechanical products for global wholesalers, distributors and end customers. We will continue to improve our production technology and service level, and work together with global partners to achieve win-win cooperation.
